What reports and analytics do I have access to in LiveAgent?
Customer context: A user wants to know about the reports and analytics available within LiveAgent.
Customer: What reports and analytics do I have access to in LiveAgent?
Answer: LiveAgent offers various reports, including analysis overview, performance report, agent report, department report, tag report, time report, and audit log. All these reports can be exported to CSV files. For more information, visit https://support.liveagent.com/625271-Filters--Reports