Why is my contact widget (chat button, contact form, call button) not displayed after adding the code to the website?

       

Customer context: A customer has added the LiveAgent contact widget code to their website, but the widget is not displaying.

       

Customer: Why is my contact widget not displayed after adding the code to the website?

       

Answer: It is possible that the code was added to the wrong part of your website. We recommend placing our codes before the </body> tag of your website or into the <footer>. Make sure to double-check if the code has been added in the right place.

×