Customer context: A customer is inquiring about data storage and archiving in LiveAgent.
Customer: How long can data be stored in the archive, and is there a deadline?
Answer: The data is stored on our servers for as long as your account is active. When your account is suspended, the data remains on our servers for 2 months. If you don't reactivate your account within those 2 months, your data will be permanently removed from our servers.