What does "Call failed. Access to media is denied" mean?

Customer context: The customer uses the browser to answer calls and has received the error message "Call failed. Access to media is denied."

Customer: What does "Call failed. Access to media is denied" mean?

Answer: "Call failed. Access to media is denied" refers to the situation where your browser, selected as the device for answering calls, cannot access your microphone. Possible fixes can be found in this article: Microphone permissions for browser calls.