How can I set up the queue waiting time for calls?

Home > Frequently asked questions > General > Calls > How can I set up the queue waiting time for calls?

       

Customer context: A customer wants to configure the call queue waiting time in their LiveAgent software.

       

Customer: How can I set up the queue waiting time for calls?

       

Answer: You can change the Maximum ring time and Maximum queue time in Configuration -> Call -> Settings. For more information, visit https://support.liveagent.com/103041-Settings-section.

Updated:

Other Articles

and 26 more ...
×