Customer context: A customer using the LiveAgent GeoIP plugin has encountered an error in the map in Chat overview.
Customer: Why does the map in chat overview shows an error "This page can't load Google Maps correctly"?
Answer: Google requires billing to be enabled for the project associated with the API key. To fix the error, go to your Google Cloud Platform Console, head to the Billing section, and click "Link Billing Account." Enter your personal or company information and card details. For more information, visit this support article.