Customer context: The customer is inquiring about the cost implications of using AI features available in their LiveAgent subscription plans.
Customer: Are there extra charges for AI features in LiveAgent subscriptions?
Answer: LiveAgent's AI-driven features are included in the Medium, Large, and Enterprise plans and are powered by connected AI providers. Currently, only ChatGPT is available, which requires you to use your own OpenAI API key. We are planning to introduce a second AI provider, FlowHunt, which offers advanced capabilities with transparent pricing. You can learn more at OpenAI API pricing and FlowHunt Pricing / FlowHunt Credit.