Customer context: The customer wants to know if the AI answer assistant feature is included in various LiveAgent plans.
Customer: Is the AI answer assistant feature in the Ticket, Ticket+Chat, and All-Inclusive plans?
Answer: No - within the current Beta version, we are offering it temporarily for free in all current subscription plans and trials, excluding the Small and Free plan. This feature, however, won't be available in legacy plans. We are not adding any new features into legacy plans, so in case you are on a legacy plan, consider upgrading to one of our current plans.