Customer context: The customer wants to download statistics about the most frequent chat times (daytime or night) over the last six months from LiveAgent.
Customer: Is it possible to find and download statistics in LiveAgent about the time of the most frequent chats?
Answer: I assume that the Chat load report within the Reports > Chats section will be useful in this case. You'll be able to see the average number of chats, slots, and queue per day or per hour (within the table at the bottom).