Customer context: A customer using LiveAgent wants to know if they can automatically translate their custom text within the platform.
Customer: Can I automatically translate my custom text?
Answer: Yes, you can create custom translations for your custom language constants to be used in widgets or the customer portal. Any text enclosed by ## will be considered a language constant and will be automatically translated if its translation has been added. Go to Configuration > Languages, select the language to edit, and navigate to the Translations tab to create new language constants translations. Please note that language translations are case sensitive. For a detailed guide, visit this article.