Customer context: The customer's CRM is not natively integrated with LiveAgent and they want to know if there's a way to integrate it.
Customer: Can I integrate my CRM with LiveAgent if it's not listed among the native integrations?
Answer: Yes, you can use the "Display external info in a ticket" feature to load data from an external server or application when an agent opens a ticket. Some development skills are needed to create the connection. The documentation can be found here: https://support.liveagent.com/993318-Display-external-info-in-ticket. However, I would recommend providing more information so we can better assist you with your request (feel free to send us more details at support@liveagent.com).