Customer context: A user of LiveAgent noticed some changes in the UI of their LiveAgent account after one of our version updates
Customer: Did your UI change?
Answer: Yes, we have made some updates to our User Interface. This is part of our continuous efforts to enhance user experience, streamline workflows, and adapt to the latest trends in customer support. To get a detailed overview of these changes and improvements, please visit the 'News' section in our blog on our website: https://www.liveagent.com/blog/news/
We hope you find the changes helpful and intuitive!