Customer context: A customer wants to modify the appearance of their chat button within LiveAgent.
Customer: How to change the design of the chat button?
Answer: To change the design of the chat button, you need to create a new button as you cannot modify the look of the existing button. However, you can change the design for the chat window of the existing chat button by navigating to Config > Chat > Chat buttons > Edit > Chat window > Style. You can also apply custom CSS code to the chat button for more personalized adjustments, such as custom fonts, colors, or layout changes.