Customer context: The customer wants to change the redirection of the logo available on the Customer Portal to another page when using the Montana theme.
Customer: How can I change the redirection from the logo available on my Customer Portal to another page when using the Montana theme?
Answer: You can change the redirection by inserting the following code into the Header HTML section in your LiveAgent account. Go to Customer Portal > Settings > General Configuration > Click the "Change" button > Design > Own HTML > Header HTML:
<div id="Header">
<div id="HeaderContainer" class="Container">
<div class="KBPadding">
<a class="KBLogo" href="https://www.PLACE_THE_URL_HERE.com/"></a>
</div>
</div>
</div>
Replace "PLACE_THE_URL_HERE" with the URL you want your logo to redirect to. More information about theme customization can be found at https://support.liveagent.com/666412-How-to-change-customer-portal-header-and-footer-in-Montana-theme