Customer context: The customer has implemented LiveAgent on their website and is experiencing issues with the chat window not working in the used browser and the chat button not appearing on their website.
Customer: How can I fix the chat window and chat button issues on my website?
Answer: To fix the chat button issue, make sure you paste the live chat button code right before the </body> tag on your website. As for the chat window issue, it could be a browser-specific problem. Try clearing your browser cache or using a different browser. If the issue persists, contact LiveAgent support for further assistance.