Customer context: The customer is an agent using the LiveAgent helpdesk software and wants to know about logging in from multiple devices simultaneously.
Customer: Why can't I log in to my agent account on two devices at the same time?
Answer: Unfortunately, logging in to your agent account on two devices concurrently is not allowed in LiveAgent. If you try to log in from two places simultaneously, the system will consider it a concurrent login and will force you to log out from one of the devices.