Customer context: The customer wants to create a custom plugin that displays a button to embed their own page content when reading an email, making it convenient for them to perform data operations.
Customer: How do I create a custom plugin to embed my own page content when reading an email?
Answer: LiveAgent does not support creating custom plugins for this purpose. However, you can display external information to your tickets by setting up the feature described in this guide: https://support.liveagent.com/993318-Display-external-info-in-ticket.