Limits

Customer context: The customer wants to display a chat button on multiple websites with LiveAgent. Customer: Can I display a chat button on multiple websites? Answer: Yes, you can place the same chat button on multiple pages/sites simultaneously.

Customer context: The customer wants to know how many chat buttons they can create with LiveAgent. Customer: How many chat buttons can I create? Answer: The number of different chat buttons you can create depends on your LiveAgent plan: Small plan - 1 chat button; Medium plan - 3 chat buttons; Large plan - 15 chat buttons; Free plan - 1 chat button... To compare plans, please visit our pricing page: https://www.liveagent.com/pricing/#comparePlans.

Customer context: A customer is looking for a way to limit the number of submitted tickets to prevent spamming. Customer: Is there a way to limit submitted tickets? Answer: LiveAgent doesn't have a specific limit for submitted tickets. However, you can block spammers by using the Ban IP option for chats as described in this guide https://support.liveagent.com/403118-Ban-IPs or you can create automatic rules to mark emails as spam based on specific rule conditions. Detailed info about rules and...

Customer context: A customer wants to know if there is a limit on the number of times a rule can be triggered in LiveAgent. Customer: Is there a limit on the number of times a rule can be triggered in a month? Answer: No, there is no limit on the number of times a rule can be triggered in LiveAgent. A rule will be executed as long as it is active and not manually deactivated. For more information on triggers, conditions, and actions, visit https://support.liveagent.com/908400-Triggers-conditio...