Is there a way to limit submitted tickets?

Customer context: A customer is looking for a way to limit the number of submitted tickets to prevent spamming.

Customer: Is there a way to limit submitted tickets?

Answer: LiveAgent doesn't have a specific limit for submitted tickets. However, you can block spammers by using the Ban IP option for chats as described in this guide https://support.liveagent.com/403118-Ban-IPs or you can create automatic rules to mark emails as spam based on specific rule conditions. Detailed info about rules and conditions can be found here https://support.liveagent.com/038465-Rules---Predefined-actions.

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