My tickets
Submit ticket
Login
Features and functions
Home
>
Technical Support
>
Features and functions
LiveAgent panel
Agents management
Departments management
Gamification
and 29 more ...
Tickets Management
Ticket Layout Overview
Ticket Statuses Overview
Ticket Tags
and 9 more ...
Email
Configuring Outgoing Email Accounts
Configuring Incoming Email Accounts
Email templates
and 28 more ...
Contact forms
Contact forms
How to add an in-page form of LiveAgent into a WordPress page?
Live Chat
Internal chat
Creating, Managing & Integrating Chat Buttons
Chat Button Settings Overview
and 11 more ...
Call Center
Integrations
IVR
Call troubleshooting
and 28 more ...
Social networks & messaging apps
Facebook & Instagram
WhatsApp
Twitter
and 14 more ...
Filters & Reports
Filters
Reports
Export ticket to PDF/HTML file
and 15 more ...
Automation
Rules examples
Canned messages
Predefined answers
and 22 more ...
Customer portal & Knowledge base
Customer Portal Overview & Configuration
Managing Knowledge Base Content
Multi Knowledgebase
and 3 more ...
Contacts management
Contacts - Customers' info
Companies and organizations
Removing a Customer
and 2 more ...
Languages
Languages
Modifying language translations and adding new custom translations
Languages regional (metadata) settings
and 1 more ...
AI
AI features
AI providers
AI Overview
and 5 more ...
LDAP
Configuring LDAP
LDAP troubleshooting
Security
Search & Replace
2-Step Verification (2FA)
General Security Settings
and 7 more ...
Android/iOS apps
Push notifications from the LiveAgent mobile app
How to turn on chats in the LiveAgent mobile app
Subcategories
LiveAgent panel
Tickets Management
Email
Contact forms
Live Chat
Call Center
Social networks & messaging apps
Filters & Reports
Automation
Customer portal & Knowledge base
Contacts management
Languages
AI
LDAP
Security
Android/iOS apps