Integrations

In order to connect your Live Agent installation with TeleCube (https://panel.telecube.pl/) phone service please follow the steps as follows. 1. Create an account on TeleCube (https://www.telecube.pl/) - you can sign up for free and get a phone number. 2. Insert TeleCube account details into Live Agent configuration. After you log in (https://panel.telecube.pl/client/login/) to your Telecube account, you can navigate to the main panel. There you should see under Quick Access > click ...

In order to connect your Live Agent installation with VIPTel (https://www.viptel.sk/) phone service please follow the steps as follows. 1. Create an account on VIPTel (https://www.viptel.sk/) - you can sign up for free. 2. Insert VIPTel account details into Live Agent configuration. After you log in (https://www.viptel.sk/customer/auth/sign/in) to your VIPTel account, you can navigate to login credentials and overview. Then log into your agent panel, go to Configurati...

The Vonage integration, like any other SIP provider integration, consists of 2 parts. This time it will be cooperation in work between the setup on the provider side and the second part which is the setup in the LiveAgent admin panel. Here are the steps which we'll take: - Creat (#create_number)ing the number in Vonage (#Create number in Vonage) - Connecting the number to LiveAgent (#Connect to LA) 1. Create the number in Vonage First, go to the Vonage website and start your fre...

This article is useful only for hosted by us (monthly payment) customers, self-hosted (downloadable/standalone) customers can't connect Twilio like this and must use this guide (https://support.liveagent.com/578827-Twilio-integration-for-self-hosted-licenses) instead. The Twilio integration, as any other SIP provider integration, consists of 2 parts. First part is the setup on the provider side during which you will be asked to note down some important information which you will use in the seco...

Hosted with us (monthly payment) customers should follow this guide (https://support.liveagent.com/968310-Twilio-integration-for-hosted-with-us-monthly-customers) instead. In order to connect your Live Agent installation with Twilio (https://www.liveagent.com/features/call-center/) phone service please follow the steps as follows. 1. Create an account on Twilio.com (https://www.twilio.com/) - you can sign up for free. 2. Insert Twilio account details into Live Agent configuration. ...