Twilio integration for hosted customers
This guide is specifically designed for hosted (subscription) customers looking to integrate Twilio with LiveAgent. Self-hosted (downloadable/standalone) customers should refer to a separate guide for their specific integration process. This article will walk you through the steps to create a SIP trunk, set up Termination and Origination URIs, add numbers to the SIP trunk, and create numbers in LiveAgent.
The Twilio integration, as any other SIP provider integration, consists of ...