Connecting LiveAgent with your Outlook / Office 365 account
When connecting Outlook / Office 365 accounts with a standalone LiveAgent licens... more
Why the same email account cannot be used to login and fetch emails
Once you created a Trial account with us, you have used a specific email address... more
Use mail account's aliases when replying emails from LiveAgent
Companies often have a specific email setup where they have one central inbox wi... more
Configuring Mail accounts
Quick navigation - Introduction (#intro) - Connecting your own mail acc... more
How to connect Exchange Online (Office 365) shared email account
Sometimes customers are struggling with connecting their company Office 365 shar... more
Connecting LiveAgent with your Gmail or G Suite account
Quick Navigation - Connecting Gmail account with hosted LiveAgent (#hosted... more
Email Piping
First of all, email piping is possible only with standalone LiveAgent installati... more
Mail forwarding is possible only with LiveAgent hosted accounts. If you have a s... more
Email templates
In LiveAgent you can configure Email templates ( more
How LiveAgent recognizes SPAM
By default standalone installation of LiveAgent software doesn't really have any... more
Enable External Forwarding in Microsoft 365
Some Microsoft 365 users might see a problem with receiving their inbound emails... more

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