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Home > Technical Support > Features and functions > Email

Email accounts configuration introduction

[LiveAgent](https://www.liveagent.com/) software allows you to connect your email accounts and process all your business emails into LiveAgent [tickets](https://www.liveagent.com/features/ticketing/). Once you connect your mailbox with LiveAgent, your agents can respond to these emails directly from their LiveAgent panel and enjoy all the benefits of a full fledged helpdesk software. Your mail accounts can be configured under different [departments](https://support.liveagent.com/420769-Departme...

Configuring Outgoing Email Accounts

  • Connecting Google account as outgoing email account
  • Connecting Microsoft account as outgoing email account
  • Connecting Microsoft 365 shared mailbox as outgoing email account
  • and 3 more ...

Configuring Incoming Email Accounts

  • Built-in email account configuration
  • Connecting Google account as incoming email account
  • Connecting Microsoft account as incoming email account
  • and 4 more ...

Email templates

  • Setting Up and Customizing Email Templates
  • Configuring HTML Agent Signatures
  • Leveraging Smarty Statements for Dynamic Email Templates

Emailing feature related topics

  • Email accounts limitations
  • Fetching existing emails after connecting an incoming email account
  • Configuring Department-Specific Outgoing Email Accounts
  • and 10 more ...

Subcategories

  • Configuring Outgoing Email Accounts
  • Configuring Incoming Email Accounts
  • Email templates
  • Emailing feature related topics
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Most Popular Articles
  • Email accounts configuration introduction
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  • Connecting Google account as outgoing email account
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