My tickets
Submit ticket
Login
Email
Home
>
Technical Support
>
Features and functions
>
Email
Email accounts configuration introduction
[LiveAgent](https://www.liveagent.com/) software allows you to connect your email accounts and process all your business emails into LiveAgent [tickets](https://www.liveagent.com/features/ticketing/). Once you connect your mailbox with LiveAgent, your agents can respond to these emails directly from their LiveAgent panel and enjoy all the benefits of a full fledged helpdesk software. Your mail accounts can be configured under different [departments](https://support.liveagent.com/420769-Departme...
Configuring Outgoing Email Accounts
Connecting Google account as outgoing email account
Connecting Microsoft account as outgoing email account
Connecting email address via SMTP as outgoing email account
and 3 more ...
Configuring Incoming Email Accounts
Built-in email account configuration
Connecting Google account as incoming email account
Connecting Microsoft account as incoming email account
and 4 more ...
Email templates
Setting Up and Customizing Email Templates
Configuring HTML Agent Signatures
Leveraging Smarty Statements for Dynamic Email Templates
Emailing feature related topics
Answer Delivery Status Indicator
Email accounts limitations
Process of merging new emails into existing tickets
and 7 more ...
Subcategories
Configuring Outgoing Email Accounts
Configuring Incoming Email Accounts
Email templates
Emailing feature related topics
×