Languages metadata settings
LiveAgent allows you to personalize language metadata settings, including date and time formats, number separators, and text direction. These settings influence how date, time, and numerical values are displayed in tickets, reports, and other areas.
To adjust language metadata settings in LiveAgent, navigate to Configuration > System > Languages, select the language you want to edit by clicking on the Edit button (Pencil icon) in the Actions column, and navigate to the Language metadata...