My tickets
Submit ticket
Login
AI features
Home
>
Technical Support
>
Features and functions
>
AI
>
AI features
AI Chatbot feature overview
Table of Content - [Integrating FlowHunt as an AI provider (separate article)](https://support.liveagent.com/548664-Integrating-FlowHunt-as-an-AI-provider) - [Setting Up AI Chatbot Feature (separate article)](https://support.liveagent.com/486517-Setting-Up-AI-Chatbot-Feature) - [Chatbot Chat Overview](#chatbot-chat-overview) - [Order of Chatbot Chats in the Chats Overview Section](#chatbot-chats-order) - [Human Agent Handover of Chatbot Chat](#human-takeover) - [Agent Takeover of a Chatbot C...
Setting Up AI Chatbot Feature
Table of Content - [Setup options](#setup-options) - [Video guide](#video-guide) - [Setting Up FlowHunt Integration (separate article)](https://support.liveagent.com/548664-Setting-Up-FlowHunt-Integration) - [FlowHunt chatbot AI agent creation](#create-chatbot) - [Providing sources for the chatbot](#chatbot-sources) - [Adding chatbot in LiveAgent](#add-chatbot) - [Activating the chatbot for a chat button](#activate-chatbot) - [AI Chatbot Feature Overview (separate article)](https://support.live...
AI Answer assistant feature overview
Table of contents - [Integrating FlowHunt as an AI provider (separate article)](https://support.liveagent.com/548664-Setting-Up-FlowHunt-Integration) - [Generating a draft message](#generate-answer) - [Generating a draft response to an existing ticket using the Composer function](#composer) - [Generating a draft message in a new or existing ticket using the Improver function](#improver) - [Modifying the draft](#modify-draft) - [Setting up Answer Composer function (separate article)](https://s...
Answer assistant's Improver function overview
Table of Contents - [AI Answer assistant feature overview (separate article)](https://support.liveagent.com/381311-AI-Answer-assistant-feature-overview) - [Improver function overview](#overview) - [Formality of generated messages](#formality) - [Improver actions](#actions) - [Improve action](#improve) - [Extend action](#extend) - [Simplify action](#simplify) - [Refining a message with custom instructions](#custom-instructions-refine) - [Generating a message by custom instructions](#custom-inst...
Setting up Answer Composer function
Table of Contents - [Integrating FlowHunt as an AI provider (separate article)](https://support.liveagent.com/548664-Setting-Up-FlowHunt-Integration) - Creating an AI agent in FlowHunt - Providing sources for the Composer - Connecting the AI agent to LiveAgent - [Answer Composer feature overview (separate article)](https://support.liveagent.com/381311-Answer-Composer-Feature-Overview) The Answer assistant feature allows you to generate professional responses to customer queries. It populates...
Setting up Answer Improver function via FlowHunt
Table of Contents - [Integrating FlowHunt as an AI provider (separate article)](https://support.liveagent.com/548664-Setting-Up-FlowHunt-Integration) - Creating an AI agent in FlowHunt - Providing sources for the Improver - Connecting the AI agent to LiveAgent - [Answer Improver feature overview (separate article)](https://support.liveagent.com/587176-Answer-Improver-feature-overview) The Answer Improver feature allows you to generate professional responses to customer queries or enhance you...
Setting up Answer Improver function via OpenAI
Table of Contents - [Integrating OpenAI as an AI provider (separate article)](https://support.liveagent.com/752416-Integrating-OpenAI-as-an-AI-provider) - Connecting OpenAI model to LiveAgent - [Answer Improver feature overview (separate article)](https://support.liveagent.com/587176-Answer-Improver-feature-overview) The Answer Improver feature allows you to generate professional responses to customer queries or enhance your answer drafts based on provided instructions. In order to use the An...