AI features

Table of Content - [Integrating FlowHunt as an AI provider (separate article)](https://support.liveagent.com/548664-Integrating-FlowHunt-as-an-AI-provider) - [Setting Up AI Chatbot Feature (separate article)](https://support.liveagent.com/486517-Setting-Up-AI-Chatbot-Feature) - [Chatbot Chat Overview](#chatbot-chat-overview) - [Order of Chatbot Chats in the Chats Overview Section](#chatbot-chats-order) - [Human Agent Handover of Chatbot Chat](#human-takeover) - [Agent Takeover of a Chatbot C...

Table of Content - [Setup options](#setup-options) - [Video guide](#video-guide) - [Setting Up FlowHunt Integration (separate article)](https://support.liveagent.com/548664-Setting-Up-FlowHunt-Integration) - [FlowHunt chatbot flow creation](#create-chatbot) - [Providing sources for the chatbot](#chatbot-sources) - [Adding chatbot in LiveAgent](#add-chatbot) - [Activating the chatbot for a chat button](#activate-chatbot) - [AI Chatbot Feature Overview (separate article)](https://support.liveagen...

Table of Contents - [Integrating FlowHunt as an AI provider (separate article)](https://support.liveagent.com/548664-Setting-Up-FlowHunt-Integration) - [Setting up Answer Composer feature (separate article)](https://support.liveagent.com/833437-Setting-up-Answer-Composer-feature) - [Feature overview](#feature-overview) - [Modifying the draft with Answer Improver](#answer-improver) - [Answer Improver feature overview (separate article)](https://support.liveagent.com/587176-Answer-Assistant-Featu...

Table of Contents - [Integrating FlowHunt as an AI provider (separate article)](https://support.liveagent.com/548664-Setting-Up-FlowHunt-Integration) - Creating a flow in FlowHunt - Providing sources for the Composer - Connecting the flow to LiveAgent - [Answer Composer feature overview (separate article)](https://support.liveagent.com/381311-Answer-Composer-Feature-Overview) The Answer assistant feature allows you to generate professional responses to customer queries. It populates ticket's...

Customers with account [version](https://support.liveagent.com/734815-How-to-Check-the-Version-of-My-LiveAgent-Account) lower than 5.60 please refer to [this legacy article](https://support.liveagent.com/256771-Answer-Assistant-feature-overview-legacy) instead. Table of Contents - [Integrating FlowHunt as an AI provider (separate article)](https://support.liveagent.com/548664-Integrating-FlowHunt-as-an-AI-provider) - [Setting up Answer Improver feature via FlowHunt (separate article)](https://...

Table of Contents - [Integrating FlowHunt as an AI provider (separate article)](https://support.liveagent.com/548664-Setting-Up-FlowHunt-Integration) - Creating a flow in FlowHunt - Providing sources for the Improver - Connecting the flow to LiveAgent - [Answer Improver feature overview (separate article)](https://support.liveagent.com/587176-Answer-Improver-feature-overview) The Answer Improver feature allows you to generate professional responses to customer queries or enhance your answer ...

Table of Contents - [Integrating OpenAI as an AI provider (separate article)](https://support.liveagent.com/752416-Integrating-OpenAI-as-an-AI-provider) - Connecting OpenAI model to LiveAgent - [Answer Improver feature overview (separate article)](https://support.liveagent.com/587176-Answer-Improver-feature-overview) The Answer Improver feature allows you to generate professional responses to customer queries or enhance your answer drafts based on provided instructions. In order to use the An...

This article is valid only for customers with account [version](https://support.liveagent.com/734815-How-to-Check-the-Version-of-My-LiveAgent-Account) up to 5.60. Customers with account version 5.60 or above, please refer to [this new article](https://support.liveagent.com/587176-Answer-Improver-feature-overview). Table of Contents - [Setting Up OpenAI Integration (separate article)](https://support.liveagent.com/752416-Setting-Up-OpenAI-Integration) - [Activating the feature](#activate-featur...