Twitter

To be able to integrate your LiveAgent account with Twitter, you will first need to have a Twitter developer account for access to the Twitter API v2, and create a Twitter application. Begin by logging into your Twitter account and visiting the URL https://developers.twitter.com/. Afterward, navigate to the Developer Portal in the menu. If you don’t already have a developer account, you’ll be prompted to create one. Please note that although there is a free account option that includes acce...

To be able to integrate your LiveAgent account with Twitter, you will first need to have a Twitter developer account for access to the Twitter API v2, and create a Twitter application. Twitter application creation is described in this guide (https://support.liveagent.com/869419-Integrating-Twitter-application-with-LiveAgent). By connecting your Twitter and LiveAgent accounts, you’re able to monitor and respond to Tweets and comments. Tweets are converted into tickets in LiveAgent. Once you hav...