Viber account integration
The Viber integration allows you to connect your Viber Bot account to your LiveAgent account and fetch and reply to Viber messages directly from the LiveAgent panel. Every new Viber message appears in tickets as a separate ticket message. It is required to have a Viber Bot account, regular Viber accounts with linked phone numbers cannot be integrated.
Viber Bot account creation
Due to the changes in Viber's commercial model, since 5.2.2024 Viber bots cannot be created by users but have to be c...