Let visitor choose department
In Chats & Contact Forms you can let your visitors select a department they would like to contact.
This can be used in Chat buttons, Offline form in Chat buttons, Contact buttons, and In-page forms
In our Chat example, it can look like this
You can rename the selecting department to your specific use case like in our example: "I have a" and then give them the option to choose from multiple departments, e.g. "Sales question" or "Technical question".
How to set this up?
You need to navig...