Departments management

Table of Content - [Departments Overview](overview) - [Creating a New Department](create) - [Department Configuration Window Overview](configure) - [Management of Department Members, their Roles, & Responsibilities (separate article)](https://support.liveagent.com/223960-Management-of-Department-Members-their-Roles--Responsibilities) - [Configuring Department-Specific Outgoing Email Accounts (separate article)](https://support.liveagent.com/381336-Configuring-Department-Specific-Outgoing-Email-...

Table of Content - [Departments Overview (separate article)](https://support.liveagent.com/420769-Departments-Overview) - [Managing department members & their roles](#managing-members) - [Adding a member to a department](#adding-member) - [Department roles overview](#roles) - [Changing the role of a department member](#changing-member) - [Removing members from a department](#removing-member) - [Allocating department members to services](#allocating-work) For [agents](https://support.liveagent....