Sounds configuration
The Sound configuration plugin is included only during Trial or in the All-inclusive plan.
For our Ticket or Ticket+Chat plan, you need to purchase the addon (#purchase). Customize or disable any sound (https://www.liveagent.com/features/sounds/) that is played in LiveAgent. You can choose from existing sounds or upload your own file. Supported formats are mp3, wav, ogg. Maximum file size is 128 MB.
Sound options:
- New call
- New chat
- New message
- New ticket
- Chat connec...