Gamification allows your support Agents to earn Badges and Levels when they do actions that contribute to the overall success of your company. Make their everyday work more fun and motivate them to better performance.

Gamification Video Setup

If you prefer video instructions over text, watch the video below:

Gamification Setup

Step 1: Navigate to Configuration>System>Gamification

Step 2: Select fields you want to show on your home screen

See how to set up Badges and Levels.