Here (https://support.qualityunit.com/275884-LDAP-troubleshooting) you can find solutions for common problems with LDAP and LiveAgent (https://www.liveagent.com).
Supported scheme Currently, we support basic scheme using posixAccount. You can find more info about it here (https://www.ibm.com/developerworks/linux/library/l-openldap/).
Here is simple schema:
- Import agents from LDAP directory structure
- Login agents using authenticatio...