LDAP

Common problems Here (https://support.qualityunit.com/275884-LDAP-troubleshooting) you can find solutions for common problems with LDAP and LiveAgent (https://www.liveagent.com). Supported scheme Currently, we support basic scheme using posixAccount. You can find more info about it here (https://www.ibm.com/developerworks/linux/library/l-openldap/). Here is simple schema: Supported features - Import agents from LDAP directory structure - Login agents using authenticatio...

I was able to import new agents (https://www.liveagent.com/features/agents/) but login using LDAP is not working! Try to use "cn" as User ID field in your LDAP settings panel. _ Note: you need to re-import all agents again after this change._