Adding the Search Widget (https://www.liveagent.com/features/search-widgets/) into your website enables your visitors to search in your articles, forums and suggestion boards directly from your website. While typing into the Search widget it shows suggestions of articles in real time.
Search widget Setup
Step 1: Navigate to Customer portal>Search Widgets and click on Create.
Step 2: In the Overview screen you can name your Search widget, select category in which the search widget is s...