Contacts - Customers' info
View information about your customers, from basic contact info, language preferences, to any customer data captured in custom user fields. Every time someone contacts you, a new Contact (https://www.liveagent.com/features/contacts/) is created in LiveAgent (https://www.liveagent.com).
Contacts Video Setup
If you prefer video instructions over text, watch the video below:
Step 1: Navigate to Customer portal > Contacts
Step 2: Contacts create automatically but if ...