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LiveAgent performance & services status page
Check our status page for more info about overall performance & health status of our services
Last Standalone release of LiveAgent
End of life for LiveAgent standalone version - announcement date: 20th June 2024 As of June 1, 2020, we officially ended the promotion and sale of new standalone licenses for LiveAgent. Since then, it has not been possible to purchase a new standalone license. For customers with installation on version 5.42, we provide a data migration service to help transition to the cloud version of LiveAgent. Owners of standalone licenses are also eligible for a 30% lifetime discount when switching to the c...
LiveAgent developer's changelog
LiveAgent developer's changelog was moved to https://dev.ladesk.com/
Getting Started
Limitations of different subscription plans
Trial account email limitations
Free account email limitations
and 2 more ...
Important Updates & Changes
List of LiveAgent Important Updates & Changes
Decommission of legacy telephony TLS certificates on 15. June 2025
API v3 tickets list filtering limitation from version 5.51.5.29
and 5 more ...
Technical Support
Features and functions
Integrations and plugins
Troubleshooting
and 453 more ...
Video Tutorials
How to create Chat buttons in LiveAgent
How to create Chat invitations in LiveAgent
How to create Departments in LiveAgent
and 21 more ...
Customizations
Agent panel
Chats
Forms
and 51 more ...
Billing & payments support
LiveAgent pricing page
LiveAgent My Account section
LiveAgent invoicing explained
and 1 more ...
Awards & Certificates
LiveAgent awards & certificates
LiveAgent Rankings - G2 Crowd
LiveAgent Rankings - Capterra
and 3 more ...