Customization overview

When it comes to customizations in general, we offer 2 ways to customize your customer portal, chat buttons, chat windows, contact forms, templates, etc... 1. Using pre-defined UI options These options include choosing pre-defined themes/designs, adjusting the color/width/height/position, uploading a logo, etc... this means that no coding skills are required. - Chat button ( (

How to use custom fonts in LiveAgent

A few customers have asked us if they are able to use custom fonts for different segments of LiveAgent. The answer is - Yes! We recommend using Google Fonts - since they are free, usable with different programming languages, and easy-to-use. First of all, let's take a look at how to work with Google Fonts. How to work with Google Fonts: Once you reach the Google Fonts website it allows you to filter fonts by font style, languages, or other properties, but if you ha...

Branding Free - Replace the default LiveAgent logo and footer

You can change the logo of your LiveAgent ( panel to the logo of your company (replace the default LiveAgent logo). This is a paid feature that has to be paid separately after subscribing to a paid plan. To do so, navigate to the "My Account" section and activate the "Branding Free" feature under "Additional addons" Branding Video Setup If you prefer video instructions over text, watch the video below: Branding Setup To replace the Default logo or...