Customization overview

When it comes to customizations in general, we offer 2 ways to customize your customer portal, chat buttons, chat windows, contact forms, templates, etc... 1. Using pre-defined UI options These options include choosing pre-defined themes/designs, adjusting the color/width/height/position, uploading a logo, etc... this means that no coding skills are required. - Chat button ( (

How to use custom fonts in LiveAgent

Introduction: Some customers have inquired about using custom fonts in various LiveAgent segments. The good news is, yes, you can! We recommend using Google Fonts ( as they are free, compatible with different programming languages, and easy to use. Let's start by exploring how to work with Google Fonts. How to work with Google Fonts: - Visit the Google Fonts website, where you can filter fonts by style, languages, or other properties. If you have a specific f...

Branding Free - Replace the default LiveAgent logo and footer

You can change the logo of your LiveAgent ( panel to the logo of your company (replace the default LiveAgent logo). This is a paid feature that has to be paid separately after subscribing to a paid plan. To do so, navigate to the "My Account" section and activate the "Branding Free" feature under "Additional addons" Branding Video Setup If you prefer video instructions over text, watch the video below: Branding Setup To replace the Default logo or...