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How to integrate chat button into customer portal

If you want to display a chat button in your customer portal, please follow these steps: 

1. create a chat button
How to create a chat button you can see in this guide.

2. copy chat button's integration code
When you create a chat button, LiveAgent generates chat button code (see #1). Simple copy it, so you can use it in next step.

3. insert the chat button code into customer portal
In agent panel navigate to Customer portal > Settings > Customize design

After click on 'Customize design' button, a popup will be displayed. Then just navigate to 'Tracking codes' section and insert chat button code into 'Before </BODY>' field.

 

4. Don't forget to click 'Save' button. 

 

That's all! Chat button is now displayed on your customer portal:

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