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Customer portal

Customer portal - Knowledge base
Quick navigation - Introduction (#Introduction) - Create an additional C... more
Multi Knowledgebase
The Multi Knowledgebase plugin allows you to create multiple different knowledge... more
How to make your knowledge base to be "searchable" on google
You can use the XML code generated by your LiveAgent knowledgebase through URL r... more
How to remove the Login and My tickets links from the customer portal menu?
In some cases LiveAgent owners don't want the customers to have access to their ... more
How to create your own theme and change the icons of knowledgebase categories?
The very first step is to create your own theme which happens by creating an exa... more
How to add custom ticket filter to your customer portal
This article explains how to define a custom ticket filter that will allow your ... more
How to insert video into KB article
Every LiveAgent installation comes with a sample Customer portal (https://suppor... more
How to automatically set a message into submit ticket form on customer portal from URL parameter
If you want to pre-fill name, email and even message on your 'submit ticket' for... more
How to integrate chat button into customer portal
If you want to display a chat button in your customer portal, please follow thes... more
How to change customer portal header and footer in Montana theme
New Montana theme in LiveAgent is coming with it's own header and footer. This h... more
How to change customer portal article title color
Time to time, customers wish to change the color of an articles in their LiveAge... more
How to use ColorBox (LightBox) in Customer portal Knowledge Base
If you are adding larger pictures to your knowledgebase articles you might want ... more
Display contact widget only for customers logged in the customer portal
Some of our customers wish to display live chat button or other contact widget i... more

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