Agent panel

Sometimes, customers wish to use LiveAgent (https://www.liveagent.com/) as desktop app/shortcut instead of running it in web browser. This task can be accomplished via Google Chrome - please find the instructions below: When you have open LiveAgent in Google Chrome tab, navigate to: Customize and control Google Chrome > More tools > Create shortcut Now you can name your shortcut and confirm it by pressing Create button. From now you can run your LiveAgent (https://www.liv...

Most power users operate multiple different softwares to cover every single aspect of their customer relations and users like these are always interested in connecting multiple solutions together so they can easily cooperate. Pretty much whatever your communication/integration requirement is there is a good chance that one of our LiveAgent functions can cover it. If you are interested to provide to your agents information from external scripts or softwares then our Display external info in tic...