Forms

Adding a Contact form (https://www.liveagent.com/features/contact-forms/) into your website enables your customers to send you a message directly from your website. Once a customer clicks on your contact button, a form is shown where he just enters his message and clicks send. You can even add multiple contact forms of different designs on various websites. Contact forms Video Setup If you prefer video instructions over text, watch the video below: Contact forms Setup Step 1: Navigate...

If you need to request a lot of info from customer when he is submitting a ticket via contact form you might end up with a really long form where all the fields are in a single column. You might want to separate all the fields to multiple columns. You can do it by adding the following CSS to the form via Configuration->Contact form->In-page Forms where you need to edit your form and then go to Contact form->Design and at the bottom click on "set custom CSS" Here is the code to add: ...