- 15. August 2024 - Limitation of API to retrieve tickets since version 5.50
- 6. June 2024 - New API v3 Ticket Permissions Added in version 5.47.4.27
- April 2024 - Update in Domain Name for SPF Records for Email Authorization since April 2024
- 17. April 2024 - Changes to Button Elements in Contact Widgets and Customer Portal since version 5.45.4.27
- 28. March 2024 - Inability to Transfer or Assign Ongoing Chats & Calls since version 5.45.2.48
If you are unsure about the version of your LiveAgent account, see this guide to retrieve the version number.