Billing & payments support

You can find our available plans, included features, and the pricing on the page https://www.liveagent.com/pricing/

Quick navigation - Upgrading Trial/Free account to a paid plan (#upgrade) - Viewing all invoices (#invoices) - Updating billing info (#billing_info) - Updating payment details (#payment_details) - Stopping LiveAgent account (#stop_account) You can manage your account's billing information in the My Account section, available, depending on the theme, after clicking on the ✪ or ♥ icon located in the bottom left corner of your Agent panel menu. This section is available only to th...

We currently accept all major credit cards, PayPal and Wire Transfer. Please find a detailed list of accepted payment methods below: - Payments for self-hosted license extensions are handled by a payment processor MyCommerce (https://www.mycommerce.com/). Currently, MyCommerce supports the following payment options: - LiveAgent cloud-hosted (SaaS) accounts (https://www.liveagent.com/pricing/) are running on a payment processor which currently supports the following billing methods:...

Quick navigation - Introduction (#introduction) - Additional charges outside billing days (#additional_charges) - Removing agents/addons/downgrading the plan (#lowered_usage) - Changing the billing day (#change_billing_day) - Monthly/yearly summarization (#summarization) Our invoices might seem complicated at first, but once you understand the key points there should be no doubt about how it works. The main thing to understand is that you always pay only for the real usage of y...