Go to subcategories
The call ( abilities differ depen... more
Settings section
The Settings section found under Configuration > Call > Settings lets you ... more
Numbers section
The Numbers section found under Configuration->Call->Numbers is used for a... more
Devices section
The Devices section found under Configuration->Call->Devices is used for c... more
Voice status page
Once you have your VoIP provider set up ( more
List of supported VOIP providers
Here you can check the list of currently supported VOIP providers: - Actio ... more
How to start a call from LiveAgent
If you want to create a completely new ticket with a call (https://www.liveagent... more
How to transfer a call to another agent or department
When a customer calls you, the following call notification will start ringing in... more
Using Call Center feature with soft phone clients & apps
Use case: LiveAgent & software phones clients & apps Disclaimer: Our Call Cent... more
Call Us buttons
If you wish to allow your customers or website visitors to establish PC-to-PC ca... more
Call recordings
You can record and store all of your incoming calls and voicemail messages in yo... more

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