How to replace the default Logo in LiveAgent

In this video I will show you how to replace the default Logo in LiveAgent.
 
 
Your logo will be used on home page, in ticket history window and as a default logo for all new contact widgets.

Video Instructions

  1. Navigate to Configuration>System>General

  2. On the top of the screen next to Default logo click on Change and upload a logo from your computer or image url.

  3. Under the default logo section you can also change the default small logo that will be used on mobile chat window.

  4. Now I will show you how to replace the default footer text "Powered by LiveAgent" by your own.

  5. On the same screen under the default logo section you can find footer text section. Firstly you need to purchase the Branding free feature, and then you can configure the footer text and link.

  6. If you’re finished with uploading a logo and replacing the default footer text, do not forget to click on Save button on the bottom of the screen.

Logo Text Setup

If you prefer text with screenshots instructions over video, see Logo setup guide.