Home > Technical Support > Features and functions > Automation > Rules examples > How to resend (BCC) all your agents replies to external email address

How to resend (BCC) all your agents replies to external email address

A few customers have asked us whether LiveAgent is capable of resending all the emails sent by your agents and admins to your customers to some external email address. There isn't any direct option for that in LiveAgent but it is doable by setting up a rule. You need to go to Configuration->Automation->Rules and create a new rule as depicted on the screenshot:

Ready to try LiveAgent?

It's free for the first 14 days! No credit card required.

Get Started
We work well with others...
Magento Joomla Wordpress Mailchimp
Contact us

support@liveagent.com

+1-800-811-6590 (Toll Free in USA & Canada)

+421 2 33 456 826 (European Union & Worldwide)

Quality Unit, LLC 616 Corporate Way, Suite 2-3278 Valley Cottage, NY 10989

Stay in touch
Blog Google+
© 2004-2020 LiveAgent.com, All rights reserved