Customer context: A customer inquiring about the availability of a mobile app for their agents to handle incoming chats on their devices.
Customer: Do you offer a mobile app for agents to respond to chats?
Answer: Yes, we offer LiveAgent mobile apps for both iOS and Android . Agents can download the app and turn on chats as explained here: https://support.liveagent.com/368323-How-to-turn-on-chats-in-the-LiveAgent-mobile-app