Does the knowledge base support multiple languages?

Customer context: A customer is interested in having a knowledge base in multiple languages for their customers.

Customer: Does the knowledge base support multiple languages?

Answer: Yes, LiveAgent supports multiple languages in the knowledge base, however, your articles are not translated automatically. You can create completely separate knowledge bases using the multi-knowledgebase feature at https://support.liveagent.com/739213-Multi-Knowledgebase. Alternatively, you can have separate articles in other languages under the same knowledge base, organized into different categories.

×