Customer context: The customer wants to add an office365 email address secured by two-step authentication to their LiveAgent account.
Customer: Can I connect an office365 email account secured by two-step authentication to LiveAgent?
Answer: Yes, you can connect a Microsoft office365 email account with two-step authentication to LiveAgent using the OAuth method. When adding the email, you will be redirected to a separate Microsoft window to authenticate the account. After authentication, a token is sent to LiveAgent to connect the email account. Follow these guides for connecting Microsoft accounts as incoming and outgoing email accounts: incoming email and outgoing email.