Customer context: The customer has been using LiveAgent helpdesk software and is planning to delete an incoming email account. They want to know the effect of this action on the tickets associated with the old email account.
Customer: If I delete an incoming email account, will the tickets send to that email be deleted as well?
Answer: No, tickets won't be deleted as they are not tied to the email account. You are free to delete the email account without affecting the existing tickets. You can then connect a new email account.