Customer context: A customer wants to make their knowledgebase password protected.
Customer: Can I make the knowledgebase password protected?
Answer: LiveAgent allows you to set articles and subcategories as either internal or public. Internal content will only be visible to logged-in agents, while public content is available to all visitors. However, you cannot require users to enter a password to access the knowledgebase. More information can be found here: Customer portal & Knowledgebase.