Customer context: A customer wants to prevent search engines from indexing their knowledge base link, ensuring it remains inaccessible in search engine results.
Customer: How can I prevent search engines from indexing my knowledge base link?
Answer: To prevent search engines from indexing your knowledge base link, add
<meta name="robots" content="noindex"> to the customer portal's header. You can find this setting in your agent panel by navigating to Customer Portal > Settings > General Configuration > Change > Tracking codes > After <HEAD>.